Protection Policy

Ingenium is committed to protecting the privacy and security of our users' data. This Data Retention and Protection Policy outlines how Ingenium ("we," "our," or "us") manages, retains, and protects personal and project-related data collected through our freelance engineering marketplace. This policy applies to all users, including engineers and clients, who use our website and services.

Data Collection

We collect various types of data to provide and improve our services, including:
1- Personal Information:
- Registration Information: name, email address, password, and other details provided during account creation.
- Profile Information: skills, experience, portfolio, and contact details.
- Payment Information: bank account details, credit card information, and billing address, processed through Stripe.
2- Project Information:
- Details related to posted projects, bids, tasks, deadlines, and associated documents.
3- Usage Information:
- Interaction data, such as IP addresses, browser types, operating systems, referring URLs, and pages viewed.
4- Zoom Integration Information:
- Information related to scheduling and conducting Zoom meetings without storing meeting content.

Data Retention

We retain data for as long as necessary to fulfill the purposes for which it was collected, including:
1- Personal Information:
- Account information is retained for the duration of the user’s active account.
- Inactive accounts may have their data retained for a period of 5 years before deletion.
2- Project Information:
- Project-related data is retained for 5 years following the completion of a project for legal, accounting, and auditing purposes.
3- Payment Information:
- Payment information is retained as long as required by financial regulations and accounting standards, typically 5 years.

Data Protection Measures

We implement robust security measures to protect the data we collect:
1- Encryption:
- All data transmitted between users and our servers is encrypted using industry-standard SSL/TLS protocols.
- Sensitive data is stored in encrypted databases.
2- Access Control:
- Access to personal data is restricted to authorized personnel based on role-based access control (RBAC).
- Multi-factor authentication (MFA) is enforced for accessing sensitive areas of the website.
3- Secure Payment Processing:
- Payments are processed through Stripe, which adheres to PCI-DSS standards. Ingenium does not store credit card information.
4- Secure Zoom Integration:
- Zoom meetings are facilitated without storing personal contact details, and meeting links are securely generated and shared.

Data Deletion and Anonymization

1- User-Initiated Deletion:
- Users can request the deletion of their account and personal data by contacting us at [insert contact email]. We will process such requests in accordance with applicable laws and regulations.
2- Automated Deletion:
- Data that is no longer required for the purposes it was collected for will be automatically deleted or anonymized after the retention period has expired.

User Rights

Users have certain rights regarding their personal data, including:
1- Access and Rectification:
- Users can access and update their personal information at any time by logging into their account.
2- Data Portability:
- Users can request a copy of their personal data in a structured, commonly used, and machine-readable format.
3- Objection and Restriction:
- Users can object to or request the restriction of processing their personal data under certain circumstances.

Data Breach Notification

In the event of a data breach, Ingenium will:
1- Notification:
- Promptly notify affected users and relevant authorities in accordance with applicable laws and regulations.
- Provide timely updates on the nature of the breach, affected data, and measures taken to mitigate the impact.

Continuous Improvement

1- Security Training:
- Regular security training and awareness programs for all employees to ensure they are knowledgeable about current security practices and threats.
2- Policy Review:
- This policy is reviewed and updated periodically to reflect changes in our data practices and evolving legal requirements.

Contact Us

If you have any questions about this Data Retention and Protection Policy or wish to exercise your data protection rights, please contact us at:

Ingenium
12306 Amber Lynn Path, Manor TX
Email:support@ingeniumpros.com aahmed@ingeniumpros.com